1. 1.Driving Public Sector Digital Transformation Through Data and Analytics

• How do we use Analytics to drive economic recovery?
• What are the challenges and barriers to operationalising analytics to affect outcomes?
• What should we consider when adopting cloud in the Analytics journey?

Kroshlen Moodley, Head of State Government, SAS
​Gov cohost: Steve Graham, Director, Information Infrastructure, Management and Standards, Victorian Agency for Health Information (VAHI)

1. 3.Building a Connected Government Enterprise

• How do people who have repeatable tasks to perform get things done and respond to customer needs?
• What are the challenges with current approaches in a hybrid work environment and how can these be resolved?
• This session will explore what has been learned in the past year and how connecting people and processes using digital workflows delivers better outcomes

Host: Peter Doherty, Director ITSM – APJ, ServiceNow

1. 5.Enabling the Victorian Government for the Experience Economy with Client-Centric Digital ServicesEnablers required to deliver digital services in a citizen and business centric government

• Cloud migration strategies leveraging multi-cloud to streamline back-ends and innovate the front-end citizen experience
• Managing security and risk in a hybrid and modern digital workplace;
• Effective multi-vendor management

Leon Sayers, Director Advisory, Unisys Asia Pacific
​Tom Tomlin, Sales Executive - Public Sector, Victoria, Unisys Asia Pacific

1. 7.The Collaborative Government - New Imperatives for the Future of Working

• The opportunity to rethink what is possible in the public sector.
• Employee experience across a hybrid workforce to attract and retain talent
• The role of technology in effective collaboration

Gov cohost: Katarina Ruszczyk, Former Director- Digital Transformation, Department of Customer Service

1. 9.Preparing for the Digitization of Government Services

• Where are you with the digitization of your services? Where are you at with the digitization of tools to provide those services?
• What is the contrast between the digital services you provide to your customers and the digital tools your company uses to create those services?
• As you think about new services, do you use customer mapping or design thinking - or what other methodologies do you use?
• As you have moved your environment to the cloud, which tools are you using to get a good view?

Josiah Purss, Account Executive, Lucid
​Gov cohost: Paul Bunker, Director Business Technology Services, Office of State Revenue VIC